Terms of service

Welcome to Genrugs. By accessing or purchasing from our website, you agree to the following Terms of Service.

Products & Handmade Nature

All rugs sold by Genrugs are handmade and made-to-order. Minor differences in color, dimensions, and texture are part of the handmade process and are not considered defects.

Pricing

All prices are listed in the applicable currency displayed at checkout. Prices may change without prior notice.

Order Acceptance

We reserve the right to:

• Refuse or cancel any order
• Limit quantities purchased
• Cancel orders suspected of fraud or misuse

Intellectual Property

All website content including:

• Logos
• Designs
• Images
• Product concepts
• Branding
• Graphics

are the property of Genrugs and may not be copied or used without permission.

Custom Designs

By submitting artwork or custom design requests, you confirm that:

• You own the rights to the design, or
• You have permission to use it

Genrugs is not responsible for copyright violations caused by customer-submitted artwork.

Limitation of Liability

Genrugs shall not be liable for:

• Delayed deliveries caused by carriers
• Customs delays
• Indirect or incidental damages
• Losses caused by misuse of products

Governing Law

These terms shall be governed by applicable laws in the jurisdiction where Genrugs operates.