Privacy policy
At Genrugs, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
Information We Collect
We may collect the following information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details
- Device/browser information
- Order history
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and shipping notifications
- Improve our website and customer experience
- Prevent fraud and unauthorized transactions
- Send promotional emails (only if you opt in)
Payment Security
Payments are processed securely through trusted third-party payment providers. We do not store your full payment card details on our servers.
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and performance
- Personalize your shopping experience
You can disable cookies through your browser settings.
Third-Party Services
We may share limited information with trusted partners such as:
- Shipping carriers
- Payment processors
- Analytics providers
- Marketing tools
These providers only receive information necessary to perform their services.
Data Protection
We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
For privacy-related requests, contact us at your support email.